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How unittogel Handles Your Personal Data

Your account data — from login credentials to wallet transactions via DANA, OVO, and GoPay — is handled with clear, documented practices. This page explains exactly what we collect, why we collect it, and how you can request changes or removal at any time.

Account Data ProtectedDANA, OVO, GoPay Transactions CoveredCookie Controls AvailableData Request Support OpenJurisdiction-Dependent Access

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What This Privacy Policy Covers for Your Account

unittogel Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the details you submit during registration — your name, contact information, and payment identifiers linked to services like DANA, OVO, or GoPay. We use this data to process your transactions, verify your account identity through our Wallet

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Verification Steps, and maintain the security of your session across devices. We do not sell your personal data to third parties. Where we work with service partners — such as payment processors that handle your OVO or GoPay transfers — those partners are bound by data-handling
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agreements aligned with our own standards. Your transaction history, deposit records, and withdrawal requests are stored only as long as operationally or legally required. Access to this platform and the data rights described here depend on local law and are available where local law permits. Players
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in Semarang and across Indonesia can submit a data access or deletion request through our support channel at any time. We review those requests and respond within the timeframe required by applicable regulations. If our policy changes in a material way, we will notify you through
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your registered contact before the change takes effect.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOUR DATA

Our Data Handling and Account Security Practices

We apply multiple layers of account security so that your personal information and payment activity stay protected. SSL encryption covers every data exchange between your device and our servers, including when you confirm a GoPay payment or complete a Wallet Verification Step. Session tokens expire automatically after inactivity, reducing risk if your device is left unattended.

Data Retention Policy We keep your account data only as long as required to operate your account or meet legal obligations. Once a retention period ends, records are deleted or anonymised from our systems.

Cookie Management We use functional and analytics cookies to keep your session active and understand how the lobby is used. You can adjust or withdraw cookie consent from your browser settings at any time.

Payment Data Security Transaction records for DANA, OVO, and GoPay are handled through encrypted payment channels. We store only the reference identifiers needed for reconciliation — not your full wallet credentials.

Data Access Requests You have the right to ask what data we hold, correct inaccuracies, or request deletion. Submit a request via live chat or email and our team will confirm the outcome in writing.

REACH OUR PRIVACY TEAM

Contact Us About Your Data Rights

Have a question about how your data is used, or want to request access to the information we hold on your account? Our support team handles privacy-related requests directly. Reach out through any of the channels below and we will confirm receipt and next steps promptly.

Live Chat Support Open the live chat window from your account dashboard. Available around the clock for account and data queries, including requests tied to your DANA or OVO wallet records.

Email Privacy Request Send a written data access or deletion request to our privacy contact address. Include your registered account name so we can locate your records and respond accurately.

Account Help Centre Visit the Help Centre from within your account to find the data request form. Submit your query directly — our Indonesia support team reviews submissions and follows up by email.

Frequently Asked Questions About Our Privacy Policy

Below are the questions we hear most often about how your data is managed on this platform. If your question is not covered here, our support team is available to help through live chat or email.

We collect the details you enter at registration — name, contact information, and the wallet identifier you link for payments like DANA, OVO, or GoPay. Device and session data is also logged for security purposes.

Payment transactions are processed through encrypted channels. We retain only the reference identifiers needed for account reconciliation — your full wallet PIN or credentials are never stored on our servers.

Yes. Submit a data access request through live chat or by email, including your registered account name. We will locate your records and send a summary within the period required by applicable regulations.

Contact our support team via live chat or email with a written deletion request. We will confirm what data can be removed and process the request in line with any legal retention obligations we must observe.

We do not sell your data. Where service partners such as payment processors handle your transactions, they operate under data-handling agreements. No personal data is passed to unrelated third parties for marketing.

If we make a material change to this policy, we will send a notification to your registered contact before the update takes effect. Continued use of your account after that date means you have acknowledged the revised terms.

How unittogel Handles Your Personal Data

Our Data Handling and Account Security Practices

Contact Us About Your Data Rights

Frequently Asked Questions About Our Privacy Policy

01 What personal data does unittogel collect when I open an account?

02 How is my DANA, OVO, or GoPay transaction data stored?

03 Can I request a copy of the data unittogel holds on my account?

04 How do I ask for my account data to be deleted?

05 Does unittogel share my personal data with third parties?

06 How will I know if the privacy policy changes?

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